Patient Advocacy


PERSONAL NAVIGATION & PARTNERSHIP

You finally have an expert with you every step of the way.

There’s not a person in the traditional healthcare system who raises their hand for patients and says, ‘I will fight for you.’ But that’s the Patient Advocate’s role at Proactive MD: fight for the patient’s greatest good. They will stop at nothing to get their patients the right care at the right time.

LHWC Patient Advocacy Flyer.pdf

What can your Patient Advocate do for you?

  • Behavioral health support: Advocate for patients through life’s challenges; identifying solution-based programs and services to assist with social, mental, financial and relationship care

  • Benefits education: Provide benefits plan advice, explain your medical bills, and more

  • Concierge care navigation: Secure specialist and imaging appointments, guide and support hospital coordination and discharge planning, and more

  • Health literacy: Explain diagnoses, counsel on wellness and lifestyle plans, coordinate with your care team

Meet Your Patient Advocate

Jamie West, LSW

"I realized early on in my career there isn't a lot of help out there for those who need it. I feel privileged to be able to help people who are going through difficult circumstances"

Click here to watch a short video to meet Jamie!


PHONE: 717.610.1647 EXT. 247

EMAIL: jwest@proactive.md

LHWC Welcome Jamie West.pdf