Appointments

How to Request an Appointment

Appointments are required.

There are two ways to request an appointment:

• By Phone: (717) 640-5900

• Through the Patient Portal:

Once you’ve been connected to the Proactive MD Patient Portal for the first time, certain appointments can be scheduled online or in the mobile app. Select Appointments from the menu to reach the New Appointment form.  

Click here for more detailed instructions on appointment scheduling through the portal, as well as how to use other features.

Note: If you are trying to schedule any of the following, please call (717) 640-5900 instead of using the Patient Portal:

• A same-day appointment (within 24 hours)

• A virtual (telehealth) appointment

• Any type of appointment that is not listed

• An appointment with the Patient Advocate

• If you wish to receive an immunization or lab test ordered by an outside non-Proactive MD provider, to ensure that the necessary supplies are available at the time of your appointment

Important Appointment Details

• Appointments are required. Please schedule an appointment prior to arriving at Lincoln Health and Wellness Center locations. This helps ensure you and fellow patients have the shortest wait times and best experience possible.

• Masks are required. Lincoln Health and Wellness Center and Proactive MD require anyone who enters the health and wellness centers to wear a mask due to the ongoing COVID-19 pandemic.

• Cancellations. If you are unable to make your appointment time, please cancel or reschedule as far in advance as possible, out of courtesy for other patients and the Lincoln Health and Wellness Center care team.

• Collaboration with outside providers. If you have an outside provider and would like to share your visit information with them, bring the name and contact information of your Primary Care Provider to your appointment, and the care team can send a full summary with your authorization.

• After hours healthcare needs. For care needs after Lincoln Health and Wellness Center operating hours, call the main number to be connected to an on-call provider.​

• First visits. Bring the following to your first appointment:

  • • Your driver’s license

    • Your Highmark Blue Shield insurance card

    • Your current prescription list

    • Name and contact information of Primary Care Provider (optional) - If you have an outside provider and would like to share your visit information with them, the care team can send a full summary with your authorization.