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Lincoln Health and Wellness Center’s care team looks forward to serving your healthcare needs and providing Care Without Compromise, giving you the best care experience of your life.

What's on this page?

How to Request an Appointment

Appointments are required.

There are two ways to request an appointment:

Once you’ve been connected to the Proactive MD Patient Portal for the first time during your first visit, appointments can be requested through the messaging feature:

* How to request First Available or a Virtual Visit through secure message:

When can I expect a response to a voicemail or secure message requesting an appointment?

If you leave a voicemail or send a secure message requesting an appointment before the health and wellness center closes, you will receive a response the same business day. 

If you request an appointment when the health and wellness center is closed, you will receive a response the next business day.

Important Appointment Details

Fax Numbers

York Campus:  (833) 731-0600

New Oxford Campus:  (833) 731-0599

Appointment Durations

All appointments are scheduled for 30-60 minutes, depending on the type of appointment, to allow the provider adequate time to listen to the patient, understanding their unique needs. Longer appointment times not only provide more opportunities to impact and improve long-term health; they also help to build relationships and establish trust between patients and their providers. 

Below are average appointment duration by visit type:

Hours of Operation

York Campus

Open Date: February 7, 2022

Monday: 7 AM - 12:30 PM

Tuesday: 7 AM - 4:30 PM

Wednesday: 8 AM - 12 PM

Thursday: 10:30 AM - 4:30 PM

New Oxford Campus

Open Date: February 21, 2022

Monday: 1:30 PM - 5:30 PM

Wednesday: 1 PM - 5:30 PM

Friday: 7 AM - 2:30 PM

Virtual care appointments are available during all operating hours. Click here to learn more about virtual care. 

Access to an on-call provider is available after health and wellness center hours by calling the main number.

Holiday Closures

Lincoln Health and Wellness Center will be closed the following holidays or observances*:

*Proactive MD will observe a holiday closure on the Friday before, if it is on a Saturday, or on the Monday after, if it is on a Sunday.